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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vien Nguyen

March 24, 2026

5  out of  5
rating by Vien Nguyen
"My insurance agent was incredibly helpful and patient throughout the entire process. They answered all my questions, explained everything in plain language, and made sure I felt comfortable with my decisions. It was a smooth, stress‑free experience — I really appreciate the support!"
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Jane Haire

February 25, 2026

5  out of  5
rating by Jane Haire
"Laikyn it’s fabulous truly great service. Probably my favorite in the entire office.!"
We responded:
"Thank you for the great review! We’re so glad to hear Laikyn provided such fabulous service and made your experience with our office a great one. Our team works hard to provide friendly, knowledgeable help and make the insurance process simple and easy for our customers. We truly appreciate you choosing the Jake Haifley State Farm team for your insurance needs and are always here to help with your insurance needs!"
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Brian Kamler

February 20, 2026

5  out of  5
rating by Brian Kamler
"Very detailed and professional from start to finish. I learned a lot about home insurance that I didn't already know. It was a pleasure working with Kirk."
We responded:
"Thank you for the amazing review, Brian! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Especially homeowners' insurance. We look forward to speaking with you soon. "
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steve linn

February 6, 2026

5  out of  5
rating by steve linn
"I normally don't enjoy shopping for insurance but this experience was very easy. Kirby was very knowledgeable and ..quoted very quickly. It was a pleasure to deal with him. Premiums were great also"
We responded:
"Steve, thank you for the 5-star review! We know shopping for insurance isn’t always enjoyable, so we’re glad to hear your experience with our State Farm team was easy and straightforward. Kirby does a great job helping customers understand their coverage options and providing quick, accurate insurance quotes. We’re also happy we could help you find great premiums and the right protection. Thank you for trusting the Jake Haifley State Farm team with your insurance needs—we appreciate your business and are always here to help with auto, home, or life insurance in the future."
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Tucker Adams

January 23, 2026

5  out of  5
rating by Tucker Adams
"Very kind and respectful. Took time to explain everything clearly and made the process super easy. Highly recommend!"
We responded:
"Tucker, thank you for the great review and recommendation! We’re glad to hear you found our team kind and respectful and that we were able to take the time to clearly explain your insurance coverage and make the process easy. At the Jake Haifley State Farm Agency, we always want to make sure our customers understand their options and feel confident in their insurance decisions. We appreciate you trusting our State Farm team with your insurance needs and are always here to help whenever you need us!"
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Chelsey Odell

December 11, 2025

5  out of  5
rating by Chelsey Odell
"Kirby was amazing to work with. He made switching over a very easy and quick experience along with saving me money. I would recommend him to anyone looking for insurance."
We responded:
"Chelsey, thank you for the great review! We’re so glad to hear Kirby was amazing to work with and that switching your insurance to our office was a quick and easy process. Helping customers save money while making sure they have the right auto, home, or life insurance coverage is always our goal. We truly appreciate your recommendation and thank you for choosing the Jake Haifley State Farm team for your insurance needs!"
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Scarlett Page

December 10, 2025

5  out of  5
rating by Scarlett Page
"Bundled my auto and renters insurance at a more reasonable price than my previous carrier with better coverage. Thank you State Farm!"
We responded:
"Thank you for the great review! We’re glad we could help you bundle your auto and renters insurance and provide better coverage at a more reasonable price than your previous carrier. At the Jake Haifley State Farm office, we always aim to help our customers find the right insurance coverage while maximizing savings through options like bundling policies. We truly appreciate you choosing State Farm for your auto and renters insurance and are always here if you need anything!"
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Kent Betten

December 9, 2025

5  out of  5
rating by Kent Betten
"Switched to State Farm because our current carrier took a huge premium increase. We received better coverage at a lower premium. transaction was professional and easy."
We responded:
"Kent, thank you for the great review! We’re glad we could help you switch to State Farm after the large premium increase from your previous carrier and provide better coverage at a lower premium. Our goal at the Jake Haifley State Farm office is to make the insurance process professional, simple, and easy while helping customers find the right auto and home insurance coverage for their needs. We truly appreciate you choosing our State Farm team and are always here to help if you need anything!"
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CJ Venable

December 3, 2025

5  out of  5
rating by CJ Venable
"Jake and his team are great to work with. Very responsive when I've reached out and always helpful."
We responded:
"CJ, thank you for the great review! We’re glad to hear you’ve had a positive experience working with our team and that we’ve been responsive and helpful whenever you’ve reached out. At the Jake Haifley State Farm office, we strive to provide reliable service and be there for our customers whenever they need assistance with their insurance. We truly appreciate you choosing our State Farm team and look forward to continuing to help with all things insurance."
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C Craddock

November 14, 2025

5  out of  5
rating by C Craddock
"I’ve received outstanding service from Brittany Adams with State Farm agent Jake Haifley. Whether online or over the phone, Brittany has consistently provided honest, reliable guidance with true integrity. There are no long wait times—she takes my information and gets back to me quickly with clear, straightforward answers about my home and auto insurance. If you’re looking for knowledgeable, trustworthy service, I highly recommend Brittany and Jake. Thank you both for your excellent service."
We responded:
"Mr. Craddock, thank you for the thoughtful review and recommendation! We’re so glad to hear Brittany provided outstanding service and consistently gave you honest, reliable guidance with integrity. Providing clear answers and quick follow-up—whether online or over the phone—is something we always strive for when helping customers with their home and auto insurance. We truly appreciate you trusting Brittany and the Jake Haifley State Farm team with your insurance needs and are always here whenever you need assistance with your coverage."
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Devin Wortman

November 9, 2025

5  out of  5
rating by Devin Wortman
"Great service - took the time to explain coverage and answer any questions I had. The staff made me confident in our decision to change from our previous insurance carrier."
We responded:
"Hi Devin! Thank you so much for the kind words and for making a switch to State Farm. We are thrilled to hear you had a great experience with our agency and we look forward to continuing to serve you. "
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Lalish Yezidi

October 30, 2025

5  out of  5
rating by Lalish Yezidi
"Kirby always goes above and beyond to help me with my insurance needs. If you need help understanding something he will always take the time to make sure and explain it to you."
We responded:
"Thank you so much for your kind words. The entire team at Jake Haifley State Farm is thrilled to hear you had such a positive experience working with Kirby. Your trust and support mean the world to us, and we look forward to continuing to serve you."
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Vicki Hansen

October 29, 2025

5  out of  5
rating by Vicki Hansen
"Laikyn at State Farm is wonderful to work with. I had to get a copy of my son's insurance card so I could pay for his registration and Laikyn emailed me a copy while we were on the phone! Thank you so much Laikyn!"
We responded:
"We can't thank you enough for the wonderful review, Vicki! We always enjoy talking with you and love having you in our office. It's a pleasure to serve you. Reach out anytime!"
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Troy Graf

October 22, 2025

5  out of  5
rating by Troy Graf
"Easy to work with. Always quick reply with any issues. Trustworthy and honest."
We responded:
"Thank you, Troy, for taking the time to leave us a review! We appreciate you!"
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alfredo garcia

October 9, 2025

5  out of  5
rating by alfredo garcia
"I’ve had a great experience with State Farm Insurance. The customer service is always friendly, professional, and quick to respond. My agent takes the time to clearly explain coverage options and makes sure I understand my policy details. When I needed assistance, the process was smooth and stress-free. I truly appreciate the reliability and personal attention that State Farm provides. It’s comforting to know I’m insured by a company that genuinely cares about its customers. Overall, I’m very satisfied with State Farm and would definitely recommend them to family and friends for their insurance needs."
We responded:
"Alfredo, we are so glad you are happy with your experience in our office. Thanks for taking the time to leave us a google review. Reach out anytime!"
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Trey Graf

September 30, 2025

5  out of  5
rating by Trey Graf
"I had such a great experience with this insurance office! The team made getting both my auto and renters insurance quick and stress-free. They explained everything clearly, answered all my questions, and helped me find the best coverage at a really affordable rate. Everyone was professional, friendly, and genuinely cared about making sure I was taken care of. I feel confident knowing I have the right protection, and I couldn’t be happier with the service. Highly recommend!"
We responded:
"Hey Trey! Thanks for reviewing your experience getting auto insurance and renters insurance with our office. Glad it was a seamless experience. "
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Kristin Rehbein

September 29, 2025

5  out of  5
rating by Kristin Rehbein
"The staff was super helpful in answering any questions I had regarding my home and auto insurance!"
We responded:
"Kristin, we appreciate you! Thanks for trusting us with your home and auto insurance. "
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London Kyle

September 29, 2025

5  out of  5
rating by London Kyle
"Very easy to work with, great communication all around"
We responded:
"Thanks, London! We enjoyed working with you as well. Give us a call anytime. "
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Susan

September 25, 2025

5  out of  5
rating by Susan
"KIRBY MADE THE TRANSACTION FROM MY OLD INSURANCE CARRIER TO STATE FARM SEEMLESS. VERY QUICK & EASY."
We responded:
"Hi Susan - our customers are truly the heart of what we do - thank you for taking the time to leave such a thoughtful review. "
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Juliana Hagemeier

September 16, 2025

5  out of  5
rating by Juliana Hagemeier
"Thank you so much for the quick, efficient service."
We responded:
"Your feedback helps us continue improving and serving our community better. Thanks, Juliana, for being part of our insurance family! "
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Nikki Adams

August 29, 2025

5  out of  5
rating by Nikki Adams
"Laikyn went above and beyond to help answer all of my questions!"
We responded:
"Thanks for leaving us a review, Nikki!"
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Dayton Graf

August 16, 2025

5  out of  5
rating by Dayton Graf
"This insurance agency is easy to work with and ensures that all my policies fit my insurance needs."
We responded:
"Thanks for the kind review, Dayton! Glad we were able to help you out with your auto and homeowners policies. Reach out anytime. "
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Jackie Graf

August 14, 2025

5  out of  5
rating by Jackie Graf
"Ask for Laikyn Graf, she's the BEST!!!"
We responded:
"Thank you for taking the time to leave our office a review, Jackie. We are glad to help!"
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Briley

August 14, 2025

5  out of  5
rating by Briley
"Highly recommend this location!! Laikyn does such an amazing job and helped me so much!!"
We responded:
"Ahh, thank you Briley! We love having you as a customer!"
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Ann Mulinix

August 6, 2025

5  out of  5
rating by Ann Mulinix
"Very friendly staff , very responsive and eager to help . Needed insurance on a car we had purchased, needed the insurance card and we got it within minutes !"
We responded:
"Thank you for your kind words, Ann! We try to make things as easy as we can. Thanks for choosing us to carry your auto insurance!"